Help Desk Internship
Department: Information Technology
Reports to: IT Director
Company: In-Situ® Inc.
Location: Fort Collins, Colorado
General Purpose: To assist the IT team with operational support.
In-Situ® Inc. is a growing manufacturer of innovative environmental monitoring equipment. We are looking for a 3rd or 4th year Computer Science or Information Systems student who can commit to 20 hours/week between September 9th, 2019 through April 24th, 2020. This internship provides the opportunity to gain practical experience in areas related to academic and/or career interests.
- Assist the IT team with operational Help Desk and PC Deskside support.
- Respond to the help desk ticket queue and escalated ticket items, along with system events.
- Communicate status of incidents, plans for resolving incidents and completed incident reports.
- Generate operational support documentation.
- Microsoft Operating Systems.
- Understanding of computer hardware and Windows OS troubleshooting processes and techniques.
- Familiarity with Active Directory, Office 365 and Exchange desired.
- Applicant must be eligible to work in the United States
Education and Knowledge
- Enrolled in a 4-year BS Computer Information Systems or Computer Science program
- A minimum of two years Computer Science or Information Systems academic training
- Interest in technology, science, and manufacturing
- Excellent written and verbal communication skills.
- Demonstrated ability to meet deadlines.
- Excellent self-starter skills and ability to work independently in a fast-paced environment.
- Demonstrated ability to quickly learn challenging material.
- Excellent team skills and ability to develop and maintain effective relationships and communications.
WORKING ENVIRONMENT AND PHYSICAL CONDITIONS
- Manufacturing and office environment
- Minimum to moderate physical activity with prolonged standing anticipated
In-Situ Inc. builds world-class environmental monitoring instruments … and world-class careers!
- Apply online at http://www.in-situ.com/about/careers if above qualifications are met.
- Please no phone calls about this job.
- Principals only. Recruiter please do not contact this job poster.
- Please do not contact job poster about other services, products or commercial interests.
All qualified applicants will be considered without regard to age over 40, color, disability, gender identity, genetic information, military or veteran status, pregnancy or having a condition relating to pregnancy, national origin, race, religion, gender, and sexual orientation.
In-Situ® Inc. is an equal opportunity employer.