In-Situ Care for
Multiparameter Instruments

Flexible options to maximize
the life of your equipment.
Save on service costs and protect your investment
with In-Situ Care for Multiparameter Instruments.
Our three-tiered plan is precisely designed to:

  • Minimize downtime
  • Lock-in annual maintenance
  • Save on replacement parts
  • Ensure optimal performance
Only available with the purchase of a new instrument.
Request a quote for a new instrument

Choose the In-Situ Care
maintenance plan right for you.

Basic

Starting at $395
No Evaluation Fee​
Priority Service​
Repair & Labor 
Discount 
(Sonde Only)

10%
Discount

Free Annual Routine
Maintenance​
Free Return
Shipping​
Free Yearly 3D
Factory Calibration​
On Demand Field
Serviceable Parts Kit​
Loaner for Duration
of Service​
Sensor Repair/
Replacement Coverage
Assigned Advisor​

Plus

Starting at $945
No Evaluation Fee​
Priority Service​
Repair & Labor
Discount
(Sonde Only)

40%
Discount

Free Annual Routine
Maintenance​
Free Return
Shipping​
Free Yearly 3D
Factory Calibration​
On Demand Field
Serviceable Parts Kit​

Loaner for Duration
of Service​​

25%
Discount​

Sensor Repair/
Replacement Coverage
Assigned Advisor​

Ultimate

Starting at $1,495
No Evaluation Fee​
Priority Service​

Repair & Labor 
Discount 
(Sonde Only)

Unlimited,
100% Discount

Free Annual Routine
Maintenance​
Free Return
Shipping​
Free Yearly 3D
Factory Calibration​
On Demand Field
Serviceable Parts Kit​

Loaner for Duration
of Service​​

50%
Discount​

Sensor Repair/
Replacement Coverage
Assigned Advisor​

Benefits

Priority Service

All plans offer a seven-day service guarantee, for minimal interruption to
your monitoring programs. Upgrade to quality for our free loaner program.

3D Factory Calibration

Free annual calibration of all sensors will return sensors to out-of-box performance levels.

Routine Maintenance

Receive free annual routine maintenance coverage with free return shipping and discounts on replacement parts.

Calibration Solution Replenishment

Calibration solutions will automatically ship on a regular schedule, so you always have unexpired (or “in date") solution on hand.

On-Demand Field Kits

Request a field kit tailored to help you maintain your equipment with replaceable items such as:
  • pH/ORP and ISE reference junction
  • RDO caps
  • User-replaceable O-rings
  • Wiper and wiper brush
  • Tools required for maintenance