Return Requests

Start Here: Your Guide to Equipment Consultation and Care

New Equipment
Return

Equipment must be unused and purchased within the last 30 days to qualify for new equipment return.
Equipment RepairEquipment Repair

Equipment Repair or
Replacement

For warranty and non-warranty repair or replacement, please contact Technical Support to initiate a service order.
Routine maintenanceRoutine maintenance

Routine Maintenance
and Calibration

For proactive routine maintenance or factory calibration, please submit a service order below. For problems with equipment, please contact Technical Support first.

Service Centers

With dedicated service centers in four locations, you'll receive timely and efficient service no matter where you are. Connect with a service center near you.
Fort Collins, Colorado — In-Situ HeadquartersFort Collins, Colorado — In-Situ Headquarters
In-Situ Inc.
In-Situ Europe Ltd In-Situ Europe Ltd
In-Situ Europe Ltd.
Partech
MACE headquartersMACE headquarters
MACE

Headquarters: 221 E. Lincoln Ave, Fort Collins, CO, 80524, USA