Technical Support

We're your partner in the field and at the plant.

Our responsive and knowledgeable technical support teams are available whenever you need them, ready with expertise on everything from equipment training to field challenges. Get in touch by email or phone for personalized service.
We're you partner in the fieldWe're you partner in the field

Contact Technical Support

Call your regional help line to speak with a support specialist near you or submit the form below and our support team will respond to you shortly.

Connect with a support specialist today.

Submit this form to contact our service team via email. Please provide a description of your request so our team is prepared to assist you.
同意接收来自In-Situ的电子邮件

Meet the Team

From performing routine maintenance to troubleshooting complex issues, our dedicated support team meets every request with total commitment to quick and knowledgeable service.
Jim Caruso Lead Tech Support SpecialistJim Caruso Lead Tech Support Specialist
Jim Carsuso
Tech Support Specialist
Nick Durst Tech Support SpecialistNick Durst Tech Support Specialist
Nick Durst
Tech Support Specialist
Catalina Perez Tech Support SpecialistCatalina Perez Tech Support Specialist
Catalina Perez

Tech Support Specialist
Kevin Clauss Tech Support SpecialistKevin Clauss Tech Support Specialist
Kevin Clauss
Tech Support Specialist
Binod Acharya
Tech Support SpecialistBinod Acharya
Tech Support Specialist
Binod Acharya

Tech Support Specialist
Joe Joachim Tech Support SpecialistJoe Joachim Tech Support Specialist
Joe Joachim

Tech Support Specialist
Victor Barresi Tech Support SpecialistVictor Barresi Tech Support Specialist
Victor Barresi
Technical Support Engineer
Jago Elliott Tech Support SpecialistJago Elliott Tech Support Specialist
Jago Elliott
Trainee Technical Support
Specialist
Jago Elliott Tech Support SpecialistJago Elliott Tech Support Specialist
Jenny Vail
 Senior Manager of Technical Support 

Explore more solutions for total support

In-Situ ServiceIn-Situ Service

Proactive Service

In-Situ Care plans include preventive maintenance to ensure peak performance in the field.
On-Demand ServicesOn-Demand Services

On-Demand Service

Convenient access to calibration service, repairs, field service and loaner equipment keeps your projects on track.

Get in touch

We’re here to help with project support,
technical questions, and product inquiries.

Headquarters: 221 E. Lincoln Ave, Fort Collins, CO, 80524, USA